Payment and Cancellations

making payment

We ask you to pay at time of booking an appointment. Your appointment is only secured on payment. This will be refunded/carried over if you cancel/rearrange more than 48 hours before the appointment.

You can make payment by card through the booking page.

payment OPtions

Credit card

Debit card

if you need to change or cancel

If you cannot attend the appointment, please let me know as soon as you can. I will try to accommodate changes in time/day within the week where I can. Unless otherwise agreed, if you give less than 48 hours notice and we cannot find another slot that week, you may be charged the full fee. If you do not show up for an appointment, or cut an appointment short, you will be charged the full fee.

refunds

If you are due a refund and you paid by card, I will refund it to the card you paid with via the payment gateway.

accessibility

Please let me know of any reasons that you may not be able to give notice for cancelling or rearranging appointments with 48 hours notice.

Please let me know if you are unable to make payment. I am able to offer some concessionary rate sessions.